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Building a Strong Food Safety Culture

Empowering People. Strengthening Systems. Sustaining Change.

Building a food safety culture requires more than policies — it requires coaching, alignment, and engagement. At DFK, we combine theoretical knowledge, organizational behavior research, and coaching methods to help food safety teams overcome internal barriers and drive long-lasting cultural change.
Led by Dr. Dima Faour-Klingbeil, a published researcher and certified coach, our approach supports food businesses and organizations in aligning people, processes, and purpose
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What We Offer

Food Safety Culture Training
A comprehensive, interactive training covering:
  • Origins of the food safety culture concept
  • Scientific foundations and organizational behavior theories
  • Key elements of a Food Safety Culture Plan
  • Team engagement and internal communication strategies
  • Measurement tools and maturity assessment models
Training is tailored for leadership, QA managers, and food handlers, delivered online or in person.
Contact us to arrange for training program
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Coaching for Culture Integration
We help teams implement what they’ve learned through:
  • Behavioral diagnostics and root cause exploration
  • Stakeholder mapping and role alignment
  • Reverse problem-solving techniques
  • Development of customized communication and accountability plans
  • Coaching sessions focused on leadership influence and team buy-in
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Key Outcomes
  • Clarify shared food safety values and goals
  • Strengthen cross-functional collaboration
  • Shift behaviors through coaching, not just compliance
  • Align individual accountability with systemic objectives
  • Build resilient teams capable of driving and sustaining change

Our Coaching-Based Tools in Practice

Tool/Method

Purpose

  • Stakeholder Analysis & Participatory Net-Mapping
  • Understand communication gaps & internal dynamics, and build alignment between departments and management.
  • Problem-Reversal Coaching
  • Reframe challenges and unlock team solutions
  • Behavioral Diagnostics
  • Reveal mindset or structural causes behind non-compliance
  • Leadership Engagement Sessions
  • Build tone-from-the-top and empower middle managers
  • Food Safety Culture Maturity Assessment
  • Benchmark your current culture and track growth

When the system is right, but the behavior is off, culture is the missing piece.

Our Clients

united bakeries Norway
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Novozymes
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Ferrero
Roal Oy
Nestle
Smargherbs
Storck
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doehler
Manner
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JT
food brewer
FEC
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CRL
Symrise
abenzymes
Arxada
biocraft
DMK eis
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Words from Our Clients

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Dima completed her assignment successfully and timely providing an informative report and participated actively in enriching discussions during a related Expert Group Meeting. She is among the best consultants we have had the privilege to work with in recent years.
Rola Majdalani, Director, Sustainable Development Policies Division
UN ESCWA
Rola Majdalani,
Dr. Faour-Klingbeil contributed to our project by highlighting the gaps and identifying areas for improvement and development in the standards and criteria of the Quality Mark application. We highly recommend her as a skillful consultant.
Nizar HaniShouf Biosphere Reserve Manager
Nizar Hani
Thank you once again for your input and the tips. I really enjoyed the training and I feel well prepared to implement the missing parts to be fully compliant
Nicole HartzHead of Quality Management/Integrated Management Systems
IOI Oleo GmbH
Nicole Hartz
Dima did a great job, the training was very interesting!
Marion ArneitzQualitätssicherung
Josef Manner & Comp. AG
Marion Arneitz
Interesting and helpful discussions! Thank you for the professional PCQI training
i.A. Andrea MaiholdMiller ConSup Gesellschaft für Import und Export Gmbh
i.A. Andrea Maihold
I enjoyed the three days in the PCQI training. You did it very well and explained it so good that everyone could understand
Ing. Christian FichtingerIntegriertes Management System
Josef Manner & Comp. AG
Ing. Christian Fichtinger
Thanks Dima for the PCQI training. The explanations and references you have given, will be helpful to improve our Food Safety Plans.
Carsten GroteQuality Manager
Bomlitz/Stade DuPont Nutrition & Biosciences
Carsten Grote
I recommend the PCQI training. I really appreciate the clear explanation of the terms and a lot of examples.
Lucia BudzakovaQuality manager
Evonik Fermas s.r.o.
Lucia Budzakova
I like Dima´s checking in on the participants during the course to really make sure that they follow and grasp the concepts discussed. Lots of practical examples are given and make it easier to translate the often "dry matter"
Stefanie AryaQC Coordinator
Novozymes Berlin GmbH
Stefanie Arya
Very clear explanation of the requirements for PCQI. We have had good and helpful discussions during this training.
Anne DuijstQuality Assurance Specialist
Nestlé Nederland B.V.
Anne Duijst
I do recommend this course for QA peoples with general kowledge in HACCP. Not having a certified HACCP (according to IFS or others) isn't a handicap. I have joined this online training and presentation has been well prepared and clearly communicated. Also assessments in groups has been well organized
Johanna SchrieblSchalk Mühle
GmbH & Co KG, Austria
Johanna Schriebl
It was a nice insight into FDA requirements and regulations as well as good communicated by Dima. She is clearly a professional on this topic and can answer questions very well while also mentioning examples that are easy to understand. The challenge of doing this class online was mastered and presented in an interactive way to the given circumstances.
Fabian KuhnQualitätssicherung
KomPack GmbH & Co KG
Fabian Kuhn
Dima has been a perfect trainer. It was a very useful training with a great oveview on the whole topic - clear intructions and clear understanding of the FDA requirements.
Dr. Bernd BrügerHead of Global Quality Management
Red Bull, Germany
Dr. Bernd Brüger
One of the best training in my life. Intense and very instructive and exciting.
Cornelia GassnerHead of Quality Management
Centravo AG
Cornelia Gassner
Excellent PCQI course with very detailed topics and excellent examples.
Markus FathICL Group
Markus Fath
If we have a need, we will be happy to contact Ms. Faour-Klingbeil as a consultant
Sven DittlerQM manager
Norevo GmbH
Sven Dittler
Many thanks to this nice training! I got many useful information needed for this topic
Lindsay NielsonHACCP specialist
August Storck KG
Lindsay Nielson
Thanks so much for your very valuable training. I really enjoyed it, and appreciated that you made it fun! I feel much better prepared to deal with uncomfortable issues. Thank you for experience and personable presentation. Good course setup, nice trainer and good group discussions.
Philipp HörmannHoQM
Rauch Fruchtsäfte
Philipp Hörmann
Dima is an outstanding trained and very patient instructor. Her interdisciplinary knowledge is impressive. She was very encouraging and answered all questions in a precise way. I surely will keep her contact details for further trainings.
Dr. Lena de OliveiraQuality manager
Capol GmbH
Dr. Lena de Oliveira
The PCQI course was a very intense 2.5-day course to get a good overview and a feeling for establishing a food safety plan. I also got the impression, that the course leader (Dima) is an absolute expert on this field.
Klara TreuschProduction manager
Teutoburger Ölmühle GmbH
Klara Treusch
Great instructor and trainer! giving a lot of examples and taking her time to answer the individual questions.
Daniela SchneebergerExpert Quality Systems Food & Feed Defense
Martin Bauer GmbH & Co. KG
Daniela Schneeberger
The lead instructor Ms. Faour-Klingbeil is well-prepared person and has a lot of knowledge in regard to the subject.
Astrid GrüningerQuality manager
Freiberger Lebensmittel GmbH
Astrid Grüninger
Dima is really skilled. Interesting course to attend for any PCQI!
Moussa NdiayeProject Director & Business Unit Manager
Novolyze
Moussa Ndiaye
Interactive training with a highly motivated and knowledgeable instructor. Great materials, including links to current regulation texts for each topic.
Alejandro Rodriguez-PupoDeputy Team Leader - Quality Assurance Manager Pharma
DSM Nutritional Products Ltd.
Alejandro Rodriguez-Pupo
I highly recommend this course with Dima Faour-Klingbeil. She provides really good training material and clear explanations with many examples. She manage to provide a really interesting course that I was pleased to follow until the end!
Jesahel CornuIMS Hygiene & HACCP
Josef Manner & Comp. AG
Jesahel Cornu
Participating in this PCQI training you definitely deal with an extraordinary trainer. Dima has a real expert status.
Thomas MaidhofManager operations
BASF SE
Thomas Maidhof
Mrs. Dima Faour-Klingbeil is a great Teacher. She is very clear during the explanation. Always she tries to add examples in order to make it easier. It was a pleasure working together with her and learning about this regulation.
Gerardo HögerQuality dept.
Ferrero OHG mbH
Gerardo Höger
Dima is a very professional trainer and instructor and is perfect for explaining sometimes difficult requirements in easy-to-understand sentences. Very useful training, very helpful, good trainer! We appreciate working with her.
Peter KnabeHead of Quality Assurance
Red Bull GmbH
Peter Knabe
The lead instruction showed a broad knowledge of the FDA regulations, shared additional support links, and encouraged all participants to a lively discussion.
Verena ZemkeChr.
Hansen GmbH
Verena Zemke
Dima is an amazing instructor. The way she conducted the course kept me engaged, even on the longest days of training. She is always open to questions and discussions, and her interactive approach makes learning enjoyable
Golshan GhalibafQA Specialist
Nestlé Nederland B.V.
Golshan Ghalibaf
I have really appreciated this course experience having Dima as instructor. She provided a well structured & interactive training, focusing on direct practicing of main learning points. She also provided a lot of material for future use & implementation of course learnings
Nikolaos CharamisProcess Technologist
Nestle Nederland
Nikolaos Charamis
Thank you Dima for making this course interesting and interactive! Keep it up!
Tobias BaumannQuality-System-Specialist Audit and Process
RAUCH Fruchtsäfte GmbH & Co OG
Tobias Baumann
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  • I’ll respond within two business days, and we’ll connect to discuss your needs.
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DFK for Safe Food Environment is a food safety consulting business that provides scientific, regulatory, and technical services to food businesses.

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Our Location

Ottweilerst. 14 A 30559 Hanover, Germany Registered in Hannover, Germany
USt-IdNr.: DE312857816

Contact

dima@dfkfoodsafety.com

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